Shipping policy

Shipping Regions
We currently ship only within North America: the United States and Canada.

Processing Time
All orders are processed within 1 to 3 business days after payment is received.

Estimated Delivery Times

• USA: 7 to 12 business days

• Canada: 10 to 15 business days

• Please note that delivery times may vary depending on the shipping carrier, high-demand periods, or customs clearance.

Tracking Information
Once your order is shipped, you will receive an email with a tracking number so you can monitor your delivery in real-time.

Shipping Fees
We offer free shipping on all orders within North America.

Customs & Import Taxes
Customers are responsible for any applicable customs duties or import taxes. We have no control over these additional charges and cannot predict their amount.

Delayed or Lost Packages
If your package is delayed or appears lost, please contact us at contact@mishaye.com, and we’ll assist you as quickly as possible.